& Welcome to Ocean Paradise Resort Zanzibar
Wednesday, April 23, 2014 
A beautiful dream come true...
Ocean Paradise Zanzibar - Resort & Spa

1. PERSONAL INFORMATION
Title:  *
First Name:  *
Last Name:  *
Room No:  *
Address Line 1:  *
Address Line 2:
Address Line 3:
City:  *
State or Province:  *
Zip or Postal Code:
Country:  *
Contact Phone No:
Country Code
Area Code
Phone No
*
Contact Fax No:
Country Code
Area Code
Fax No
Email Address:  *
Purpose of Visit: Conference Leisure Others
2. OVERALL OPINION
Overall, how do you rate your stay at the Ocean Paradise Resort Zanzibar ?
Excellent Good Satifactory Poor
3. KEY FACILITIES AND SERVICES
What is your overall opinion of the staff at the Ocean Paradise Resort Zanzibar ?
Excellent Good Satifactory Poor
Friendliness of the staff       
Excellent Good Satifactory Poor
Attitude and appearance of the staff       
Excellent Good Satifactory Poor
Speed and efficiency of your check in & check out
Excellent Good Satifactory Poor
4. STAFF
Which Category best describes each members of staff with whom you have had contact ?
Reservation staff Excellent Good Satifactory Poor
Front Desk Receptionist Excellent Good Satifactory Poor
Front Desk Porters Excellent Good Satifactory Poor
Housekeeping Excellent Good Satifactory Poor
Telephone Operators Excellent Good Satifactory Poor
Guest Relations Excellent Good Satifactory Poor
Bar staff Excellent Good Satifactory Poor
Restaurant staff Excellent Good Satifactory Poor
Boutique staff Excellent Good Satifactory Poor
Business Centre staff Excellent Good Satifactory Poor
Fitness Centre and
Recreation staff
Excellent Good Satifactory Poor
To which Restaurant(s) lounge(s) does this apply ?
Jungle Disco Bar
Bahari Bar
Jahazi Restaurant
Ocean Restaurant
Pool Bar
5. RESTAURANTS
What is the overall opinion of the Hotel's Restaurants ?
Quality of food
Breakfast       Excellent Good Satifactory Poor 
Lunch       Excellent Good Satifactory Poor 
Dinner       Excellent Good Satifactory Poor 
Quality of Service
Breakfast         Excellent Good Satifactory Poor 
Lunch         Excellent Good Satifactory Poor 
Dinner       Excellent Good Satifactory Poor 
Variety of Menu        Excellent Good Satifactory Poor 
Atmosphere and ambiance        Excellent Good Satifactory Poor 
Cleanliness and physical condition of the restaurants     Excellent Good Satifactory Poor 
Value for money        Excellent Good Satifactory Poor 
6. BARS
What is your overall opinion of the Hotel's Bars ?      
Quality of Service        Excellent Good Satifactory Poor
7. ENTERTAINMENT
Quality of the entertainment        Excellent Good Satifactory Poor
6. YOUR COMMENT AND SUGGESTIONS
What did you particularly enjoy in our restaurants during your stay at the Ocean Paradise Resort Zanzibar ?
What could we have done to make your stay more enjoyable ?
Please make us aware of those Team Members who provided extra ordinary service.
Additional Comments:
   
 
 
 
 
 
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